Refund policy

MISSING, INCORRECT, OR DAMAGED GOODS

Due to U.S. state laws governing the shipment of alcohol, we cannot accept returns of damaged or defective items. However, if your item arrives damaged or defective, you may request a refund or replacement by emailing us at glenn@johnleehookerlegacyspirits.com  within 3 days of receiving your order, with clear photos or videos of the damaged or defective product as proof.

Once we receive and review the proof, we will notify you via email of the approval or rejection of your refund or replacement request.

FAILURE TO DELIVER
If you enter an incorrect delivery address in connection with your order, or otherwise fail to sign for you or if upon delivery, email us at glenn@johnleehookerlegacyspirits.com If your order is returned to the sender, you will be able to receive a refund for the cost of your item, minus any applicable shipping costs and restocking fees.